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Privacy Policy

Last Updated: May 2026

1. Information We Collect

We collect information you provide directly to us, such as when you request a demo, fill out a contact form, or subscribe to our services. This may include your name, business name, email address, phone number, and payment information.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, process transactions, send technical notices, and communicate with you about products, services, and offers.

3. Information Sharing

We do not share your personal information with third parties except as necessary to provide our services (e.g., sharing payment information securely with Stripe to process subscriptions) or to comply with the law.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access. All payment data is processed securely through Stripe and is not stored directly on our servers.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@loomgrid.co.uk.